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Student Learning Centre (SLC)

Student Learning Centre

Important Notice:

Update March 19th, 2020: All existing Peer Tutoring sessions have been cancelled and tutees have been refunded. Starting March 23, Peer Tutoring will be offered online using Zoom. Please see details below. 

Welcome to Peer Tutoring

Peer Tutoring Services matches students who are experiencing difficulties in a course with trained student tutors for one-on-one tutoring. The service is designed to help students with course-specific difficulties.

This service is available to all Algonquin College students.

Peer Tutoring Booking System

You can register for tutoring, book an appointment, and cancel appointments online.

  • If you are ON-CAMPUS: Open the Peer Tutoring Booking System directly.
  • If you are OFF-CAMPUS: You will need use our Remote Access solution (VPN). Please follow the instructions below.
    1. Send an email to 5555@algonquincollege.com with the subject “VPN Requested for Peer Tutoring.” Include student information such as a contact phone number, your Algonquin Username or Algonquin email address, your last name, and your first name.
    2. Once submitted, someone should contact you within 24 hours to provide additional instructions.

    Note: Your VPN access will be disabled at the end of each semester. To regain access, please follow step 1 again.

Need assistance? Connect with us via online chat.
Please send us a message if the chat is closed; we will get back to you the next day that we are open.

Contact Us

If you need further assistance, visit the SLC Kiosk in C259.

Click here for hours of operation or to contact us.

Online Tutoring

Note: As of March 20th, all existing tutor availability/schedule will be removed. Follow the process below to get set up for online tutoring.

Getting set up to tutor online (current tutors only):

  1. Get access to the college VPN (instructions are in the Booking System section).You will need VPN access in order to see and change your schedule in the Peer Tutoring Booking System.
  2. Log in to the Peer Tutoring Booking System and update your availability as soon as possible.
  3. Sign up for a Zoom account using your employee email (@algonquincollege.com). Note: You won’t get paid if you use your @algonquinlive.com account.
  4. Familiarize yourself with Zoom.

Setting up your appointment:

Schedule your Zoom meetings 24h prior to the appointments. You can find instructions in the guide above. The day before appointments, you are expected to schedule your Zoom meetings for the next day and send an email to each tutee with the link to connect to Zoom.

Include the following in your email:

  • This is the link to your tutoring session: [meeting URL].
  • Please check your computer audio and video before the meeting to make sure they are working:

For more information about using Zoom, visit our Zoom Video Conferencing Tool guide.

Tutoring is now being held online using a tool call Zoom. If you would like to start having tutoring online, follow these steps:

  1. Book an appointment as usual using the Peer Tutoring Booking System. If your tutor is doing online tutoring you will be able to book an appointment with them. You can email slc@algonquincollege.com or contact the SLC Kiosk via online chat for assistance booking. 
  2. Familiarize yourself with Zoom. You can find instructions in our Zoom Video Conferencing Tool guide.
  3. Your tutor will send you an email 24 hours before your appointment with the link.

How do I join a Zoom meeting?

The host of the meeting will send you an email with the meeting information and link to the meeting.

  1. At the meeting time, open the meeting invitation email.
  2. Click on the meeting link.
  3. When prompted, open Zoom or download it if you have not already done so. You will then enter the meeting.

See more info in the Join a meeting video.

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The tutoring fee is $8.00 per hour. Students who are experiencing financial barriers are encouraged to visit the SLC Kiosk for information on financial supports available at the college. If a match is available, sessions could start within as little as 48 hours.

Students interested in developing communication and leadership skills while providing academic assistance to peers are welcome to apply as Peer Tutors. Peer Tutors work on-campus and are paid $14 per hour

To qualify as a Peer Tutor, you must fulfill the following requirements:

  • Be enrolled in an Algonquin College program or course.
  • Receive a minimum B+ grade in a course(s) previously completed and selected to tutor.
  • Maintain a Cumulative GPA of at least 3.0.
  • Receive a positive reference from a Professor or Coordinator.
  • Complete the Application and Training Requirements.

To apply online:

  1. Open the Peer Tutoring Booking System (on campus) - Opens in a new window or connect through the Algonquin Secure Portal (off campus) - Opens in a new window .
  2. Select A New Tutor – Registration Form and log in using your Algonquin College username and password.
  3. Enter all required information into the Add Tutor registration form and click Save.
    Note: You must use your Algonquin College email address when registering as a Tutor.
  4. Select the courses that you would like to tutor and select Click here to add course to tutor. The courses that you add will appear below.
    Note: You must have completed this course with a B+ or higher.
  5. Check your email address for a confirmation of your registration. This email will direct you to the next steps in the application process.
  6. Bring all the required forms and documents to the SLC Kiosk. Once your application has been confirmed, you will be invited to a training session with the Peer Tutoring Coordinator.

Tutors can manage their own Peer Tutoring Schedule online. If you have completed your application and in-person training, you must add your availability into the Peer Tutoring Booking System. Before scheduling availability for appointments, make sure you are familiar with the Policies & Procedures.

To add your availability to the Booking System:

  1. Open the Peer Tutoring Booking System (on campus) - Opens in a new window or connect through the Algonquin Secure Portal (off campus) - Opens in a new window .
  2. Select A Tutor and log in using your Algonquin College username and password.
  3. Select Manage Schedule/Appointments.
  4. Click the tab labelled Add/Edit/View Weekly Schedule.
  5. Choose the date range for your availability using the ‘from date’ and ‘end date’ boxes and click Add Schedule.
  6. Click the date and times that you are available to tutor. This selection will apply to the entire date range you chose (e.g. every Monday during a selected month).
  7. Once you are happy with your availability, click Save Schedule.
  8. Your available times can be viewed under View/Schedule Appointments. This schedule will show if a Tutee has booked the slot or if it is still available. If you need to change your general availability, you can go back and uncheck the check boxes, and click Save Schedule. Tutors are limited to 24 hours in appointments per payroll week (no exceptions).

To add an exception to your availability

If you have availability set for multiple weeks, and need to make a change for one day, you can create an exception to your availability.

  1. Open the tab labelled Schedule Exception.
  2. Select the date that you need to change.
  3. Select Available or Not Available and click Save.

If you have an appointment scheduled with a tutee, you can cancel that appointment up to 24 hours before the appointment begins.

Please note that Tutors or Tutees who fail to give at least 24 hours notice or who do not show up for their appointments will be marked as No Show. Repeated No Shows may result in suspension from the Peer Tutoring Service. For more details, please read the Policies & Procedures tab.

To cancel an appointment with 24 hours notice

  1. Open the Peer Tutoring Booking System (on campus) - Opens in a new window or connect through the Algonquin Secure Portal (off campus) - Opens in a new window .
  2. Select A Tutor and log in using your Algonquin College username and password.
  3. Select Manage Schedule/Appointments.
  4. Click the tab labelled View/Schedule Appointments.
  5. Select the date of the appointment and click Search Appointment.
  6. Select the appointment that you want to cancel and click Cancel Selected Appointment. Remember, you must cancel at least 24 hours ahead of time. If you need to cancel with less than 24, contact the SLC Kiosk via email.
  7. You and the Tutee will receive an email confirmation of the cancellation.

If a student (tutee or tutor) wishes to appeal the application of an SLC policy or express a concern regarding an unsatisfactory experience, they must contact the SLC Coordinator, Amber Schuler-Toll, at schulea@algonquincollege.com.

The coordinator will connect with the student to discuss the situation in detail and determine an appropriate course of action.

These policies cover the expectations, requirements and restrictions for peer tutoring.

This policy outlines the requirements for tutees when booking peer tutoring appointments.

  • Advance Notice: Peer tutoring appointments must be made 48 hours in advance of the appointment.
    1. Advance notice is required when requesting the initial appointment, as well as for all future appointments.
    2. If special arrangements are made between the tutee and the tutor to meet short notice (less than 48 hours advance notice), written approval from the tutor must be provided by the tutee when booking the appointment.
  • Appointment Limits: Tutees are limited to the following appointment hours:
    • Maximum 3 hours of appointments per day
    • Maximum 12 hours total of appointments per week

This policy defines the format and expectations of peer tutoring sessions.

  1. Tutee limit: Tutoring is a one-on-one service only.
    1. Tutoring is a one tutor to one tutee service. Peer Tutoring does not offer a group tutoring service.
    2. Attempts by tutors or tutees to circumvent this policy may result in suspension from the service. Circumvention of this policy will also result in the tutor not receiving compensation for hours worked.
  2. Role of tutors: Tutors act as a guide. They help tutees with their course material. Tutors do not complete assignments or homework for tutees, and doing so would be considered an act of Academic Misconduct.
  3. Required Materials: Tutees are expected to supply the materials needed for their session. Materials may include textbooks, class notes, questions, etc.

This policy outlines expectations for assisting tutees who are new to peer tutoring, or who are meeting a tutor for the first time.

  • Meeting a New Tutee: Tutors are expected to wait at the SLC Kiosk located in C259 if they are meeting a tutee with whom they have never had an appointment before.

This policy outlines the payment expectations for tutoring.

  • Paying for Peer Tutoring Appointments: Correct payment is expected from students for tutoring appointments.
    1. The fee for tutoring appointments is $8.00 per hour (effective May 8, 2018). Students with severe financial hardship can apply to Peer Tutoring for financial support.
    2. Tutees are expected to pay for their tutoring appointments in advance. If a tutor chooses to hold an appointment with a tutee without advance booking, the onus is on the tutor to ensure the tutee pays. Failure to ensure payment from the tutee will result in the tutor not being paid for the hour.
  • Back-Booking of Appointments: Tutoring appointments may occasionally be paid for after the appointment has taken place.
    1. It is OK for a tutee to pay for a previous appointment if it was from a time the Kiosk was closed. In some instances, a tutor will offer a tutee an extra hour of tutoring over a weekend when the SLC Kiosk is closed. The tutee must pay for the appointment when the Kiosk reopens.
    2. Tutees are not permitted to back-book a significant number of hours that took place more than a couple days previously. If this situation arises, the Peer Tutoring Coordinator should be informed and permission is to be given to the Kiosk staff before proceeding.

This policy defines what constitutes a no-show and explains the consequences to tutees or tutors when a tutee or tutor fails to arrive at scheduled appointment.

  • A Tutee/Tutor Does Not Show Up for an Appointment: In case of no-shows, tutors and tutees are only required to wait 15 minutes.
    1. If a tutor does not show up within 15 minutes of the appointment start time, the tutee is entitled to a refund.
    2. If a tutee does not show up within 15 minutes of the appointment start time, the tutor is entitled to get paid for their time. The tutee will not be refunded for the missing hour.
    3. If a tutee/tutor does not show up for an appointment three (3) times, they will be suspended from accessing the tutoring service until further discussions with the Coordinator.
  • No Show on Short Notice Booking: If special arrangements are made for a tutor and tutee to meet on short notice (less than 48 hours advance notice)and the tutee/tutor does not show up for the appointment, this special arrangement may not be extended to the tutee/tutor moving forward.

This policy outlines the expectations for tutees and tutors when cancelling an appointment.

  • Notice of Cancellation: Tutees and Tutors are expected to give 24 hour advance notice of an appointment cancellation.
    1. If the tutee does not give the proper 24 hour advance notice for a cancellation, the cost of the appointment will not be refunded to the tutee and the tutor will still be paid.
    2. If the tutor does not give 24 hours advance notice for a cancellation, the cost of the appointment will be refunded to the tutee and the tutor will not be paid.
    3. If a tutee/tutor repeatedly does not give 24 hours advance notice for a cancellation, they may be suspended from accessing the tutoring service.
  • Cancelling an appointment: To cancel an appointment the tutor/tutee must do one of the following:
    1. Cancel the appointment online (if within 24 hours notice).
    2. E-mail the SLC desk (if less than 24 hours notice) at slc@algonquincollege.com. Include the tutor/tutee in the email.

This policy explains the guidelines for paying for tutoring using a sponsorship.

  • Booking appointments with a sponsorship: When a sponsorship form is initially submitted, there will be a 24 hour processing delay before an appointment can be booked.
  • Sponsored Tutoring Hours: Tutoring hours that are sponsored must be used in accordance with the restrictions of the sponsorship.
    1. Tutees cannot save hours to use outside the guidelines laid out in the sponsorship agreement. Attempts to do so may disqualify tutees from using the sponsorship in the future.
    2. Hours will not be accepted if the tutee and tutor try to enter all or most of the sponsorship hours at the end of a semester in an attempt to compensate for the hours they spent throughout the semester that were not properly booked in the system. In this situation, the tutor may not be paid for the hours worked if they have not been booked in advance in the system.
  • Multiple Sponsorships – Financial Aid: Tutees are not permitted to access the Financial Aid Sponsorship if they are already receiving another form of Sponsorship for Peer Tutoring.

This policy includes information for students interested in becoming a tutor.

  • Tutor requirements: In order to be eligible to become a tutor, students must meet all of the following requirements:
    1. Be a registered student at Algonquin College.
    2. Have a minimum B+ grade in the course(s) they will be tutoring and a minimum GPA of 3.0 in their program.
    3. Have a reference from their Professor/Coordinator.
    4. Successfully complete all components of the Peer Tutor training program.
  • Applying to become a tutor: Students interested in becoming a tutor can apply in one of the following ways.
    1. Online at: Peer Tutoring Booking System. When applying online, students must be on campus and connected to the College Wi-Fi network. For access off campus you must connect through the Algonquin Secure Portal.
    2. In-person at the SLC Kiosk, located in room C259.
  • Compensation: Tutors are paid $14 per hour.
  • Hours: Tutors are limited to 24 hours in appointments per week.

If a student (tutee or tutor) wishes to appeal the application of an SLC policy or express a concern regarding an unsatisfactory experience, they must contact the SLC Coordinator, Amber Schuler-Toll, at schulea@algonquincollege.com.

The coordinator will connect with the student to discuss the situation in detail and determine an appropriate course of action.

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