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Student Learning Centre (SLC)

Student Learning Centre

Welcome to the Coaching Lab

The Coaching Lab offers all Algonquin College students individual and small group coaching at no charge. Coaches provide support in the fundamentals of Writing, English as a Second Language (ESL), Math, Computers, and Biology/Anatomy.

This service is available online to all current Algonquin College students.

Note: Pembroke students can also visit the Pembroke Campus Student Support Lab page to book an appointment with a Pembroke Campus Coach.

We are located in C260, on the second floor of the DARE District.

By Appointment Only: Online Writing and ESL Sessions

Coaching sessions become available a week in advance. You can book a maximum of 1 session per day and a total of 2 sessions per week. If no sessions are displayed in the list, they have all been booked. Check tomorrow to see new sessions.

Cancellations: If you need to cancel a coaching session, use the cancellation link in your confirmation email. If you do not have your confirmation email, cancel using the Session Cancellation Form.

What You Should Know Before Your Session

For additional online resources, please visit the following websites:



Coaches guide students through subject matter and will not complete students’ work for them.

Students can access support in areas such as the following:

  • Review of concepts
  • Introduction to software
  • Help developing self-editing techniques
  • Clarification of concepts and questions

Students CANNOT receive any of the following types of help from coaches:

  • Editing or proofreading of assignments
  • Completing of assignments
  • Answers to questions in students’ assignments or tests.

If a student needs to cancel an appointment, they must give at least 24 hours notice prior to the scheduled start time of their appointment. The student must cancel using either the cancellation link in their confirmation email or the Session Cancellation Form.

Should a student fail to give the required notice without valid documentation (doctor’s note etc.) the student will be credited with a “no show” in the system. If a student receives two “no shows” in a semester, that student will be suspended from Coaching Lab services for one academic semester.

If a student does not attend a scheduled appointment, the student will be credited with a “no show” in the system. If a student receives two “no shows” in a semester, that student will be suspended from Coaching Lab services for one academic semester.

Students can book appointments within the following limits:

  • Writing and ESL: Maximum of 1 session per day, maximum of 2 sessions per week.
  • Math, Computers, Chemistry, Anatomy/Biology/Physiology: no maximum

This is to ensure that all students wishing to utilize the services provided within the Coaching Lab have an equal opportunity to access them.

If a student wishes to appeal a “no show” ruling, they must notify Amber Schuler-Toll at within 48 hours of the scheduled appointment. At that time the student and Amber will arrange a time to meet and discuss the situation in detail.

If a student is found to be intentionally circumventing any of the Coaching Lab’s policies, that student may be suspended from the services offered through the Coaching Lab for a semester or longer, depending on the severity of the situation.

Online Drop-In Coaching

Book your online session by clicking the subject and the hour that works for you.


Algonquin College Student Information System (ACSIS) represents an online version of the Registrar’s Office. This interface is used to manage courses, view grades, access timetables, pay tuition and much more. You will need this information to log in to Brightspace, Live@AC, and the College Wi-Fi. Watch the video below to learn how to log in to ACSIS.

Useful Links

Algonquin College provides you with an e-mail account (Live@AC) designed to connect you with peers and faculty. This interface is the main communication tool used to connect and receive the majority of College wide activities related to your studies. Watch the video below to learn about your email.

Useful Links

Brightspace is a college wide interface where you will retrieve and submit assignments, view course content, participate in group discussions, manage and collaborate in group projects and receive other information from your instructors and peers. Watch the video below to learn how to log in and navigate Brightspace.

Useful Links

You can access your textbooks (print or eText) through Course Material Services. Visit their website to:

You’ll use Zoom to join your video classes with your professor and classmates. You can also use it to meet your peers for group meetings and more. Watch the video below to get started with Zoom.

Useful Links

Students in Bring Your Own Device BYOD programs and other programs that pay the IT fee have access to Adobe Creative Cloud and Office 365 software. The links below offer more information on the software available:

Sign in to your email to access Office 365 apps. Watch the video below to learn about the available apps and how they can help you.

These tools let you:

If you’re more used to using Google, you can also access collaboration tools like Google Docs, Sheets, and more. Click here for more help with Office 365 and Google.

Algonquin College provides Wi-Fi to all of its students, allowing you to connect your computer or mobile device to the Internet without any wires or cables. You can also connect wirelessly to any of the College’s printers from your laptop. MyDesktop allows you to access College software without installing it on a personal computer. The following tutorials will teach you all about connecting at Algonquin College.

Proctored exams and tests will be conducted using Honorlock. This software runs through a Google Chrome Browser extension and you can access it through your Brightspace courses. If you have a proctored test or exam, follow these steps:

  1. Open your course in Brightspace and open the quiz from the Assessments tab.
  2. Follow the steps to add the browser extension.
  3. Click Launch Proctoring and complete the authentication process.
  4. Click to Begin to start your test/exam.

If you run into problems, Honorlock support is always available through online chat.

Watch How to use Honorlock for a demonstration.

To use Honorlock, you will require the following:

  • A working webcam
  • A microphone (built in microphones accepted)
  • A laptop or desktop computer
  • Google Chrome

Useful Links

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